Contact the practice

Crane Park Surgery

Whitton Corner Health and Social Care Centre,
Percy Road,
Twickenham,
TW2 6JL

Telephone: 0203 405 0820

Out of Hours: 111

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Opening Times

Monday 8:00am to 6:30pm
Tuesday 8:00am to 6:30pm
Wednesday 8:00am to 6:30pm
Thursday 8:00am to 6:30pm
Friday 8:00am to 6:30pm
Saturday Closed
Sunday Closed

If you need help when we are closed

For non-urgent medical problems which cannot wait until surgery re-opens please ring our Out of Hours service on NHS 111 from a landline or mobile.

The service operates between 6.30pm and 8.00am every weekday evening and on weekends from 6.30pm on Friday until 8.00am the following Monday. It also operates on bank holidays and occasionally at other times.

The service also has access to interpreters.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999.
Chest pains and / or shortness of breath constitute an emergency.

How to make a complaint

For help making a complaint or providing feedback, please see the information here.

If you wish to make a complaint, please refer to our practice complaints procedure.

Written complaints should be directed to the Practice Manager.

Alternatively, you can contact:

NHS South West London ICB, 120 The Broadway, Wimbledon, London SW19 1RH

Tel: 0800 026 6082

e-mail: contactus@swlondon.nhs.uk